Build Your Emotional Intelligence Muscle!

Build Your Emotional Intelligence Muscles! Emotional Intelligence skills–understanding and managing your own emotions, recognizing others’ emotions, interacting successfully with other people, and building resilience–can all be improved. Like any skill–developing a great golf swing, sketching a decent portrait, adding a killer serve to your tennis game, or learning to read Mandarin Chinese–learning Emotional Intelligence skills …

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What Can I Do About Low Emotional Intelligence?

          After a recent presentation to introduce the crucial importance of Emotional Intelligence skills in the workplace, Leslie, an audience member, came up to thank me and to express her excitement about the concepts of Emotional Intelligence.  “This all helps explain what is going on in our department!  As a manager, …

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Do You Have A Professional Bully in Your Organization?

If you are in a law firm, this person may bring in the most lucrative accounts.  If you work in a hospital or clinic, this may be a surgeon who brings a lot of high cost cases to your operating rooms.  If you are in insurance or financial services, this person may be super productive …

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Eight Ways to Enhance Interpersonal Relationships in the Workplace

  “No man is an island entire of itself; every man is a piece of the continent, a part of the main…” The seventeenth-century poet John Donne wrote these words as part of a series of meditations as he was recovering from a life-threatening illness.   While a serious illness or some other life-altering event such …

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