Build Your Emotional Intelligence Muscle!

Build Your Emotional Intelligence Muscles! Emotional Intelligence skills–understanding and managing your own emotions, recognizing others’ emotions, interacting successfully with other people, and building resilience–can all be improved. Like any skill–developing a great golf swing, sketching a decent portrait, adding a killer serve to your tennis game, or learning to read Mandarin Chinese–learning Emotional Intelligence skills …

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What Can I Do About Low Emotional Intelligence?

          After a recent presentation to introduce the crucial importance of Emotional Intelligence skills in the workplace, Leslie, an audience member, came up to thank me and to express her excitement about the concepts of Emotional Intelligence.  “This all helps explain what is going on in our department!  As a manager, …

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Eight Ways to Improve Your Self-Awareness

Self-awareness is the foundational building block of Emotional Intelligence.  The first step in enhancing or building your overall Emotional Intelligence is achieving a healthy level of self-awareness—which is the ability to identify emotions in the self and to perceive the impact you have on others at home, in the workplace, within the local community, and …

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Seven Ways to Increase Your Influence

Are you the kind of person that other people listen to in group meetings?  Do you find that your ideas are picked up and accepted or built upon by others on your team?  Does it happen often that after you have contributed an idea that someone says, “Great idea!  I’d like to see us do …

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For Leaders: Sixteen Way to Develop Empathy

Empathy, one of the competencies of emotional intelligence, is defined as the ability to be aware of, to understand and to appreciate the feelings and thoughts of others.  We expect family and friends to empathize as they listen to us.  We pay therapists to skillfully listen with empathy.  What should we expect of our leaders?   …

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