Build Your Emotional Intelligence Muscle!

Build Your Emotional Intelligence Muscles! Emotional Intelligence skills–understanding and managing your own emotions, recognizing others’ emotions, interacting successfully with other people, and building resilience–can all be improved. Like any skill–developing a great golf swing, sketching a decent portrait, adding a killer serve to your tennis game, or learning to read Mandarin Chinese–learning Emotional Intelligence skills …

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What Can I Do About Low Emotional Intelligence?

          After a recent presentation to introduce the crucial importance of Emotional Intelligence skills in the workplace, Leslie, an audience member, came up to thank me and to express her excitement about the concepts of Emotional Intelligence.  “This all helps explain what is going on in our department!  As a manager, …

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Can we manage our emotions?

Can you imagine yourself in this picture?  Use your imagination to enter this situation—hold this snake and feel its scales against your skin.  How would YOU feel in this moment? It’s pretty clear here that each of these snake handlers feels differently about the experience.  Not everyone feels the same in a given situation.  Same …

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