Frequently Asked Questions
Q: Do I have to use my real name when I enroll in a course?
A: Students can choose what name displays in the course and they can use any photo they want (or no photo at all). All this is accomplished in “Settings” in the beginning of the course.
Q: What if I miss a lesson? Can I go back to it?
A: Although a new lesson will be available each week, students can always sign into the course and access previous materials. So for example, if you get a late start and find yourself at week 3, you can sign in and work through weeks 1 through 3.
Q: How often will I receive reminders about the lessons of the course?
A: Each time a new lesson opens up, you will receive a brief reminder by email.
Q: Can a workgroup or team enroll as an exclusive group so that we can interact and build skills together?
A: Yes! Working with your own team or workgroup can add to the learning for all members. Contact us at firstname.lastname@example.org to set up a course that is exclusive to your team.
Q: What if I want to know more about this topic?
A: We hope you will be motivated to learn more about Emotional Intelligence and what it can do for you and your organization. A list of selected and annotated reference materials—books, articles, and websites–is included in the course materials.